Case Studies

Measured outcomes from enterprise operations

Not projections. Not testimonials. These are measured operational improvements — productivity gains, cost reductions, and capacity recovered — from real deployments.

7 case studies
InsuranceCommercial Underwriting
Measured outcomes

25% Underwriting Productivity Improvement in Commercial Lines — By Revealing Hidden Capacity Loss

A top-20 global insurer used Bramble to reveal hidden capacity loss across their commercial underwriting operation and convert it into sustained productivity improvement within one quarter.

25%
Productivity improvement
<90
Days to impact
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Shared Services / BPOFund Administration
Measured outcomes

50% Reduction in Rework Time and 30% Productivity Increase Across Onshore/Offshore Operations

A leading provider of technology-enabled services to the financial services industry, supporting a large portfolio of asset managers and mutual fund companies.

50%
Rework time reduction
$12M
Annual cost of inaction
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HealthcareBilling & Enrollment
Measured outcomes

30% Productivity Increase and 40% FTE Reduction — While Hitting SLAs for the First Time in Three Years

One of the largest customer-owned health insurers in the United States, serving over 27 million people through its affiliates.

30%
Productivity increase
$6M
Cost of inaction avoided
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Banking & Financial ServicesFund Accounting & Investment Operations
Measured outcomes

44% Resource Cost Reduction on Offshore Transition — By Sizing Work Before Moving It

A US asset manager focused on managing retirement savings for not-for-profit institutions, with over $1 trillion in assets under management.

44%
Resource cost reduction
$4.1M
Annual savings
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Banking & Financial ServicesDonor-Advised Fund Operations
Measured outcomes

43% Platform Cost Reduction While Expanding Operational Capability

A publicly traded Fortune 500 financial services firm and one of the largest retail brokerage and wealth management providers in the United States.

85%
Production tasks automated
−43%
Platform cost per user
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Banking & Financial ServicesCustomer Servicing
Measured outcomes

26% Performance Uplift and 22% FTE Reduction — By Fixing Leadership, Not Headcount

A digital bank operating a hybrid/remote customer servicing operation, managing high-volume customer interactions across voice and digital channels.

26%
Performance uplift
$2.5M
Annual cost of inaction
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InsuranceFinance Operations
Measured outcomes

21% Productivity Increase Across Finance Operations — Without Adding Headcount

A global specialty provider of P&C insurance and reinsurance — specifically, their North American Accounts Payable and Accounts Receivable functions.

21%
Productivity increase per FTE
$1.5M
Cost of inaction avoided
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